Up to 75% of all IT problems on board are caused by the communication devices. For the onshore service provider, this is a real problem because … when communications are down, you cannot send advice to the vessel by email or any other electronic communication tools.
“The idea is that we will invite 2nd o cers to a three-
day intensive course in Gdynia. The core topics are data communication, PC set-up and other topics, mainly related to hardware and infrastructure on board. We already have good routines regarding software applications and automatic installing and upgrades of applications on board. These are installed from the o ce. However, we have to improve stability and e ciency in the data communication eld,” Trond Helland explains.
Prior to start-up, all participants will receive some “homework” to be done on the vessel so they are prepared for the course. Participants will be asked to photograph all communication equipment, aerials and servers on board their vessel. The photographs will be uploaded to a Lotus Notes database on